Promotion FAQs

Ghirardelli Chocolate provides a range of promotional offers and discounts to enhance the value of purchases for its customers. Items marked on sale are automatically discounted at checkout, with no promo code required, and the savings are applied according to the information shown on each product page. Sale items may be removed or adjusted at any time without prior notice, and certain products or categories are excluded from these offers. Promotions cannot be combined with other discounts or special deals unless explicitly stated.

Dubai Style Chocolate is excluded from all promotions, coupons, and volume discounts. These products are sold at the listed price, and additional offers cannot be applied. Shipping fees and applicable taxes are not included in any promotional pricing. Availability may vary between physical retail locations and the online store, and purchases are intended for personal use, not for resale or distribution by third parties.

For orders totaling between $75 and $599, customers may receive free standard shipping after all discounts are applied, without needing a promo code. Certain zip codes may be excluded from this offer to prevent shipping in high-temperature areas where product quality could be affected. Orders above $600 do not qualify for free shipping, and shipping charges will be calculated separately. Ghirardelli reserves the right to modify or terminate shipping promotions at any time, and such offers are valid exclusively on the company’s official website.

Volume discounts are automatically calculated based on the total merchandise amount in the shopping cart, excluding taxes and shipping fees. Customers can receive 10% off orders between $500 and $1,000, 15% off orders from $1,000 to $5,000, and 20% off orders between $5,000 and $10,000. Orders exceeding $10,000 require direct contact with Customer Service for custom pricing. These discounts only apply to full-priced items and exclude gift cards, Pick & Mix selections, and certain other items as specified.

Ghirardelli occasionally works with partner companies to provide exclusive offers; however, these deals cannot be combined with other ongoing promotions or discounted merchandise. Temporary flat-rate or free shipping promotions may be offered for standard ground delivery within the contiguous United States and apply only to online purchases. Personalized or customized gift items are generally not eligible for discounts, except where volume discounts specifically apply. Promotions associated with external partners, such as Disney, are honored only when explicitly noted and may not apply to Ghirardelli.com transactions.

End-of-season inventory may also be automatically discounted on the website while supplies last. These sales are applied without prior announcement, and exclusions such as gift cards still apply. Because promotional offers and product availability can change, customers are encouraged to carefully review product details before completing a purchase to ensure they understand which discounts are in effect. Ghirardelli aims to provide clear, consistent, and fair promotional practices while preserving the high-quality standards of its chocolate products.